Derby and Derbyshire ICB, Co-creating our Strategic Framework with our people: Frequently Asked Questions

What is Derby and Derbyshire Together about?

We are embarking on a process of creating a new strategic framework for our newly formed Integrated Care Board and we want our people to be a part of this process. We want to hear your views and ideas on what our organisation’s purpose, vision, values and goals should be and we are doing this through an anonymous online conversation.

Who can get involved?

The anonymous online conversation is open to all colleagues in our ICB.  Participants will be sent their login credentials when the conversation opens on Tuesday 29 November.   If you have a colleague who hasn't received their login details, please ask them to email support@clevertogether.com

What is an online conversation?

The Clever Together platform operates like an online virtual room or discussion forum that you can join from any internet-connected device, at any time to suit you. It has been designed to be a psychologically safe place to share your opinions and have your voice heard. Our online conversation is intended to be an open and transparent place to post comments and suggestions anonymously, vote to support the ideas of others, or simply read what is being shared.

When is the online conversation open?

Our online conversation will be open 24/7 for 2 weeks from Tuesday 29 November so you can share your ideas, and read, vote, and comment on the ideas of others, from your phone, tablet or computer.

What can I post?

We welcome all ideas, whether they are potentially controversial or about difficult topics. However, we expect you to be respectful with your contributions.

We have two simple rules; we do not allow:

Personal comments ­– either naming or criticising individuals, or comments which make identifying individuals possible. These will either be amended to anonymise the individual, or hidden completely from view.  

Abusive or offensive comments. Clever Together will remove such comments and email the author through the platform if this is the case. This email will be sent via the Clever Together system and they (including the ICB Project Team) will not know who you are.

Do I have to make comments or post ideas?

No. You can simply log in and read the discussion or use the 'like' and 'dislike' buttons to submit your views. We believe that everyone has something to contribute.

Is this really anonymous? 

Yes, your name or identifying information will not appear with any of your ideas, comments or votes on the platform. This means your ideas will be treated by other participants based on what you say, not on who you are. 

How is the online conversation moderated?

This online conversation is being facilitated independently by Clever Together. In order to facilitate the conversation, the facilitation team may need to:

Move some ideas to other sections of the conversation, if that’s where they more logically fit.

Split some ideas that discuss multiple topics in one post. If your post contains more than one idea, the facilitation team may choose to break the post up into multiple posts. 

Deal with inappropriate contributions. If contributions are reported to the facilitators as being inappropriate or offensive, the moderators may remove an idea or comment. 

How is the online conversation analysed? 

All contributions, no matter how large or small, will be read and analysed by Clever Together. They will then develop an iterative coding frame and use qualitative thematic analysis to identify key themes and trends. Clever Together will produce a summary report to represent the views from the online conversation, highlighting main areas of discussion and strength of opinion. 

Is the Big Conversation accessible?

Clever Together recognise the importance of accessibility on their platform. Most accessibility features today are provided by your own computer or smartphone. All modern browsers and operating systems provide options for:

Font sizing and scaling of interfaces;

High-contrast colour schemes;

Text to voice screen reader technologies; and

Translation into other languages.

The Clever Together platform conforms to all modern standards that enable the operation of the above accessibility features and ensures that the conversations remain fully functional for people using these tools. 

Who can I contact if I am having difficulty?

The platform is provided by our independent partners, Clever Together. If you’re having difficulty using the platform, please email them directly at support@clevertogether.com - they will respond promptly.

If you would like to know more about Clever Together, please visit the Clever Together website

What will Clever Together do with my personal data?

Clever Together will only use your personal data in relation to this conversation. It will never be passed on to parties not involved in the project and it will never be used for any other purpose. Clever Together will delete personal data they hold about you within 30 days of project completion. 

This platform is covered by Clever Together's privacy policy.  You may request deletion of your data by emailing privacy@clevertogether.com at any time.

Do I have to take part? 

No, taking part is completely voluntary but we would like you to take part. The more contributions we have, the more impact the project will have on the ICB in the future. 

If you don’t want to take part, please email support@clevertogether.com and we will remove you from the system.

Our safeguarding responsibility

The aim of this process is to seek your ideas and insights to help co-create a new strategic framework for our organisation. However, we recognise that thinking about your experiences can sometimes be distressing. If, from your responses on the platform, we at Clever Together are worried about your health and safety, we are duty bound to act. In this circumstance we would seek to make contact with you via email to offer support.